Managed IT Services Provider
Our Managed IT Support service is designed to provide your business with high quality, cost effective support without the drain on internal resource.
We understand that the requirements and level of IT knowledge in each company is different, which is why we’ll always tailor our service to be right for the needs of your business.
IT SUPPORT
- We are able to provide you with remote support within our 30 minute SLA, if remote support doesn’t work or is not enough we will have an engineer with you within 2 or 4 or 24 hours of the problem being reported. (depending on the agreed SLA)
- It is important for us to make sure your IT Devices are fully working so you can do what you do best
- Our standard operating hours are Monday Friday 11:00 to 20:00 however, we have out of hours and weekend cover options available
Managed IT Service Headings/Info
We are able to provide you with remote support within our 30 minute SLA, if remote support doesn’t work or is not enough we will have an engineer with you within 2 or 4 or 24 hours of the problem being reported.(depending on the agreed SLA)
It is important for us to make sure your IT Devices are fully working so you can do what you do best
Our standard operating hours are Monday Friday 11: 00 to 20 00 however, we have out of hours and weekend cover options available
Proactive Monitoring can uncover your core risks and enables you to put solutions in place to address those risks. The support is more robust and gives you peace of mind because your businesses critical systems are managed
With this said, most problems that appear we will be monitoring and expecting, when problems are detected we will either try to resolve remotely or will dispatch an engineer at a time arranged so he can sort the warnings before they became faults
Antivirus software is designed to prevent, search for, detect, and remove software viruses, and other malicious software like worms, trojans, adware, and more.
Key Features:
Our Antivirus software works like an ever developing antibiotic, searching for new threats that haven’t been seen
We scan your network every day to make sure you are always protected
We only work with the best of the best brands
Our bullet proof backup solutions, choose how often you want your machines to be backed up, we will come and make a complete clone/image of your machines that will be stored in a secure encrypted hard drive who will be in a secure undisclosed location and shall you need this in an emergency in can easily be deployed into any machine
Security and Disaster Recovery
Quick access to your secured files remotely
1 Year retention should you need to recover lost files
Recovery if the operating system fails